Find out how to locate the perfect stay for your next adventure. We have also included a few trouble-shooting points to help guarantee you find the stay for you.

There are four ways to locate a site –

Search – Use the search bar, which is located at the top of the Explore Tab. If you know the name of a site, simply type the name into the search bar. Tap on the site name in the search results to view a summary of the site information, tap again to view the detailed listing information.

If you don’t know the name of the site or want to search for a more general area, type in the name of the City, Town or Suburb into the search field. Relevant city, town, and suburb results will then appear in the drop down search results. Cities, towns and suburbs are identified with a Red Icon in the search results. Tap to select the city/town/suburb which you are interested in and the map will open at that selected area.

Filter – Below the Search bar on the Explore Tab, you will see a horizontal row of filters. You can scroll this row to the right to view more filters. Tap the relevant filter to display the filter options and then select your filter parameters to customise your search results. You can filter by specific site types, price, location, facilities, amenities or site features you require. Once you have made your selection and applied the filter the map will show sites matching your search criteria. Read more about using Filters here.

Map – Using the Explore Tab, pinch to zoom into the area you want to search and tap the site icons to view the details .

List View – Tap the 3 horizontal lines to the right of the search bar to enter List View. Use this to view a list of sites related to your search terms or if no search terms are entered, a list of sites based on your filter options. Tap on the site name to view the detailed listing information.

Once you have viewed the site listing, to close the site tap the X in the top left corner to return to the map view.

There are 2 reasons this may occur;

Firstly you may be viewing a remote location on the map where there are simply no sites currently available or where we have been unable to verify a site.

Secondly, you may have filters selected that are hiding sites. See the “How do I use the filters?” tutorial to learn how to turn filters on and off. The more filter options you apply, the more specific your search will be, and if no sites or limited sites match your specific set of filter criteria then this is all that is presented to you.

By removing some or all or your filter selections then you should start to see sites reappear on the map. It is advised to keep your filter settings as simple as possible to avoid eliminating sites from your results.

If you believe a site is located in a certain location and we are not showing it on the map then please alert us to this. You can “Suggest a New Site” inside the app via the Account Menu page or you can suggest a new site here on the website.

The Camps App is not a GPS.

Only a GPS App or GPS navigation system has that function.

All the sites in the Camps App use either Google/Apple or Web Based Maps (while connected to cellular service) to direct them with turn by turn instructions to the sites.

Once ‘cellular‘ service is lost the Google/Apple/Web Based Maps will no longer operate and you should switch to Offline Mode to be able to navigate via map.

Please note that all of our Camps Australia Wide data and POI’s are available for purchase for most makes and models of third party in-car navigation systems as well as some car manufacturers systems. You can view our GPS Download POI products here in our shop.

The numbers quoted in the printed guides are not used by the App for navigation.

The book’s site numbers are related to each state and also for the Camps budget sites as well as the Caravan Parks sites, it would be very confusing to have 7 x Site No 132 in the app. Also many book owners will keep older editions as their “bible” for several years and the use of site numbers would cause confusion for all users.

Instead you can search sites recommended by the Camps or Caravan Parks guidebooks, by the name of the site listed, or go to the map in the App and check out the locality. Alternatively, buy the book as well – they work really well together. Here’s a post on that: What benefit is there to owning the books, when you already have our App?

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