Watch our video here for a demo on how to manage offline maps and sites

How to access Offline maps:

Open the Explore Tab in the App and on the right side of the map screen you will see 5 small icons down the edge of the main map. The first icon shows an WiFi Offline/Online signal, tap this to access your offline map options.

Once you have opened the Offline Maps page, you can then download offline maps, manage your previous map downloads and turn Offline mode on and off.

Downloading Maps:

When downloading a new offline map you can choose to download a specific state by simply tapping the download button to the right of the state’s row. To download maps you will need to have a strong WiFi connection/signal.

TIPS: We recommended downloading offline maps right before you intend to travel. If you are in an area with poor signal, the map downloads can take some time, it is recommended to download the maps when you have a good WiFi connection.

We also recommend that if you only have limited free memory/storage available on your device/s to only download the states you require in the immediate future. When you require additional states you can then remove the maps you no longer need (see instructions below) and install new maps.

Updating Offline Site Data:

If updated data is available for the Camps app, the Download site data button at “Step 1” will be available, though this system is automated, you can tap the button to force the app to fetch updated data. Once synced this will change to a date and time for the last update. When your new data is available, the button will activate again and allow re-syncing of the new data available.

Switching to Offline Mode:

To activate your offline maps and keep using the Camps App when without cellular data or WiFi, you will need to switch to Offline mode. From the Offline Maps page, tap the blue “Turn on Offline Map Mode” button at the top of the page. The button will change to orange to indicate your app is now in Offline mode. Simply tap to toggle back and forth between modes.

Once you are in Offline mode, as long as you have the states map data downloaded, you can search and browse sites and discover site information and directions just like normal in the app.

NOTE: If you activate the offline mode without having first downloaded offline map content, the app will still function, with zoom limited base maps built into the app. This will severely restrict the maps zoom levels as these are in built, basic maps so you do not lose access to site data etc.

Stopping Offline Mode:

To stop using your offline maps and return to the live version of the app, return to the Offline Maps page and tap the large orange button to turn off Offline mode. Once you do this the app will instantly be returned to live mode.

When you are without cellular data or WiFi:

When you are out of Cellular or Mobile data range, the app will switch itself to offline mode automatically to ensure you can still use the App without any available signal. If you have not yet downloaded the maps for that state, the app will revert to the basic offline maps with limited zoom functionality.

Removing downloaded Maps:

If you are running low on storage space or no longer need offline access to a state previously downloaded, please tap the green “downloaded” button to the right of the state you want to remove. This will then give the option to “delete offline map”. Tap Yes to delete or No to cancel.